Orange and Anaheim Auto Glass
575 S Parker St
Orange, CA 92868
Very first yelp critique. Never felt the necessity to depart a person. But I have to say, the company of this enterprise was a flawless procedure. Essential a windshield replaced quickly.
I had two rock chips in my windshield: 1 a small nick which was starting to crack, and one that was dime sized and cracking into a starburst design slightly more substantial than 1 / 4. The latter of which designed me rather nervous, Particularly since I push my car a lot and am continuously to the highway. I didn't want to have to pay for a fresh windshield or have it likely shattering into my face if another significant rock arrived a'coming at me. I called up OC Car Glass on Tuesday, still left a message and acquired a call back within ten-quarter-hour and build an appointment with Drew for Thursday afternoon. Drew arrived to my area of labor, requested that I relocate my car to a shadier location and assessed your situation. He quoted me $68 to repair equally chips ($ten for the small one).
Just how much it expenditures to replace your vehicle's windshield or other damaged glass will depend on various variables for example:
Prevent pursuing James W. 10/seventeen/2017 Really very poor conversation techniques, I'd personally recommend any shop above these men. Definitely horrible customer care, as though you don't have much better issues to perform with your time and energy than obtaining jerked around by these fellas.
The work was done rapidly And that i am happy with the outcome. Having said that, I selected to remain while in the waiting around space and browse when my car or truck was becoming labored on along with the professionalism and customer care is unquestionably missing. I could Evidently hear one particular agent Talking to a customer and (obviously only hearing a person aspect of the conversation) rudely blame them for not enough conversation, stating that it had been their difficulty as they were not "returning phone calls and did not have their voicemail set up adequately". Even if this had been the case, it could have been dealt with in a different way. Not quarter-hour afterwards, another representative sitting down 10 feet away from me with the front desk built plans for that night, telling the person on the opposite line to "not get way too pale." Although I go no judgement on any person's private alternative, acquiring this discussion in front of a shopper was incredibly unprofessional. She also came off pretty irritated and as though she could not be bothered when it arrived time for me to purchase the windshield wipers.
“Art Sarmiento (North Orange County Manager) is really an brilliant human being.” in 3 critiques “I had my 328I BMW rear look at mirror housing arrive from the windshield- the fellows listed here took genuinely fantastic treatment of me- I didnt buy the windshield listed here Nevertheless they re-glued it for me for gratis!
All preparations have been carried out on line. The scheduling procedure took just some clicks and it had been completed. A particularly person welcoming Web site.
1 Verify-in Noticed a huge crack on my windshield one day and contacted OC Windshields because of their five-star ranking and following being a consumer there, I can see why they've these types of good critiques! I to start with referred to as to secure a quote as well as the person that I spoke to was so welcoming and helpful. Regrettably, the crack on my windshield could not be repaired and needed to be replaced as an alternative, so at the outset they informed me it had been planning to consider about 2 hours.
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Drew informed me that we had no possibility but exchange The entire windshield. Immediately after doing some investigation, he gave me an estimate within one hour, and the 2nd day my windshield bought changed inside of 30 minutes. Tremendous speedy, and Tremendous Qualified.
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Quick ahead about 30 minutes. . .as I am typing absent at my desk, I get a contact from Drew that he is all completed. I Virtually couldn't peel myself far from my get the job done Pc, but I arrive out and inspect his handiwork - It truly is best.
Whether You'll need a windshield repair provider, or a far more advanced window substitution, we have been ...
Having said that, signing for "authorization" after which you can a couple of minutes afterwards receiving an email alerting me that I agree with the pointed out damages was astonishing and not comfortable. I sense It will be additional conducive to great shopper treatment being additional straightforward with the things they are signing and to indicate this checklist just before owning them indication.